Leading From the Middle, 3Rs of Success

is_150828_middle_management_tug_o_war_800x600If you are a Middle Manager like me, you know you have the hardest job in the world.  If you are going to be successful in this role I have learned there are three traits you will have to acquire:

Be Resourceful:  Since you are not at the top of your organization you cannot prioritize your initiatives.  This often means you will have to be creative and find other revenue streams, other cost savings, and creative options to make your projects happen.

Be Relational:  Many times you will not have all the resources you will need to make things happen, so you will have to rely upon relationships you have created and good will you have established with others in your organization.  This means you will have to give more than you take.  Genuine servanthood will be key to achieve things when you lead from the middle.

Be Resilient:  Despite your best efforts, sometimes your priorities will not rise to the top for the organization, or worse yet they do and you fail to make the priority successful.  It will happen if you lead from the middle long enough.  When it does you will have to brush it off and start looking for the next way you can have impact.  You cannot lead from the middle while looking backwards.

 

Three R’s to Takeaway from the Easter Story

easter-calendar-cross_full_widthThis very day is my favorite of the year.  This day means three things to me that have shaped me from the inside out.

Resurrection:  Death has been defeated.  If death can be defeated what else in the universe can limit me?  If I believe in the resurrection, what do I have to fear?

Redemption:  I am forever redeemed from every bad choice, stupid mistake, and failure of will in my past or in my future.  I am clean, not by my own effort but by the removal of my sin and shame by the only One with the power to do so once and for all, with the final words: “It is finished.”

Rejoicing:  No matter what life and this world may throw at me from this point on, nothing can steal the joy that the dawn of that morning in Jerusalem 2,000 years ago has placed in my heart.  The empty grave forever filled my soul with “joy unspeakable and full of glory.”

Relationships on the Run lead to Ruin!

I heard the statement above on a podcast recently and, being the 3R’s of Success guy, it really resonated with me.  After all, look at the three R’s… I love it!  Beyond that alliteration, however, it highlighted some issues we all battle in our family life, career life, church life, any aspect of life, really.  It highlights two truths central to whether or not we will enjoy Success:

Truth #1 – Relationships Take Quality Time!

This is a tough pill to swallow in our microwave culture, but the reality is that without investing quality time in your relationships, they will be weak.  Relationships are fragile. When they are new, they must be tenderly nurtured, like an infant. When they are in their prime they must be fought for and courted like a lover.  When they are mature they must be savored for the true gift they are, because we never know how much longer we will have them.

This is true for our relationships with our spouses, or kids, our co-workers, God and those we seek to serve.  Relationships have a life of their own.  When two people have a relationship it is almost as though they have created a unique third entity that only they have the power to make strong, or to kill.  Their choices to pour into it, starve it, kill or maim it have consequences for the relationship, and the loss of these entities can cause grief and sorrow as much as the death of family member.

Truth #2 – Relationships are the MOST Important Things in Life!

If you believe Truth #1 and you want to have joy, peace, success and happiness in life, you have to put time and effort into the relationships that are the most important to you.  Zig Ziglar often said: “You can have everything you want in life if you help enough other people get what they want.”

What is it you want?

Fame?  You cannot be admired without relationships.

Fortune? Without relationships what is fortune?  If you have no one to share the things you have and the amazing experiences wealth can afford, would it bring you joy?  To answer that question, picture a man who has every material luxury money could buy or that one could imagine, but they were all on a deserted continent without another living being…  Would the wealth still have meaning?

Purpose?  We already have our answer to this in the book of Genesis.  Adam had been created by God with a purpose, and he was fulfilling that purpose, tending to the Garden of Eden, and he had fellowship with God, but yet God concluded, “It is not good for man to be alone.” and He created Eve.  Clearly we are designed to have relationships with other humans.

Whatever it is that you define as success will only happen if you invest time and energy into the relationships that matter most to that success.  If you want to succeed in you career, pour into your team, and support the mission of your employer for the good of your customers.  If family is important to you, spend quality time with them, love them well, put their needs above your wants.  If serving your community is important, know that you cannot just go through the motions.  Life is messy, and you will have to get dirty to help others dig out of their problems.

Lastly, know that you cannot do everything.  You are not God!  You are finite and your time is finite, so you will have to prioritize what it is you are meant to do, and put it first on the list.  How do you know what your priorities should be?  My advice would be found in Matthew 6:33.  If that does not ring true for you, I probably am the wrong person for you to ask…

“Home Run” by Kevin Myers and John C. Maxwell

If you have been reading my blog (3rsofsuccess.com) you know that I believe that success is not rocket science.  I believe there are basic principles that, when mastered, lead to success.  Just like “Reading, Riting, and Rithmetic” (3R’s) are the building blocks of success in education, any endeavor in life has fundamentals that, when mastered, will cause one to succeed.

In the new book, Home Run, Kevin Meyers (pastor of 12 Stone Church) and his mentor, John Maxwell, give us a basic game plan for a successful life.  They use 4C’s instead of 3R’s but I can overlook that!  These basic principles can be applied to any and all areas of one’s life: business, relationships, artistic endeavors, sports.  I will give you the basics in today’s blog, but you HAVE TO READ THIS BOOK!  To that end, I want to give two fortunate people this book for free.  Comment on this blog and you will go into a random drawing.  I will contact the winners for an address to mail their book.  Simple as that!

Myers and Maxwell (M&M) use a baseball diamond as their illustration of how to be succesful in this life.  The four bases are the principles to be mastered if one wants a “Home Run” Life.  They assert that we all start somewhere, (Home Plate) and are all looking to score.  They maintain that to really do so, we need to run the bases well.  Here is a breakdown of the bases:

Home Plate:  Connect with God:  This gives you purpose and connects you to power that can overcome any adversity life can throw at you.  In a culture that idolizes rebellion, they say we must rather acknowledge the reality that we are completely dependent.  If we do that, we are ready to run the bases.

First Base:  Character:  The Personal base.  This is where we get Self Respect, by winning within.  Only by being a person of character first, are we ready to move into scoring position.

Second Base:  Community:  The People base.  This is where we learn to win with others.  We learn here that it is not all about us!  True success in any arena of life comes through serving others well!

Third Base:  Competence:  The Performance base.  This is where we win results.  We are at the top of our game! We are almost there! We are successful, and people see that and admire us.

Our culture in the US is all about performance.  It drives us so much that we want to short cut or cheat the other bases so we can get to third quicker!  We cheat our dependence on God, our development of character and our service to others in the name of getting ahead…  M&M liken this behavior to a tee ball player who is so excited when he hits the ball that he runs the bases backward!  You may get to third quicker, but you have violated the rules of the game and you will be called OUT!

Home Plate:  When we round the bases we end up at Home again.  This second time at home plate, we have scored.  We have created significance with our life because it has been lived connected to purpose, with integrity, serving others in a way that has had impact.

One other great thing about the baseball analogy is that the game is not over until the lights are turned off.  You have another inning… another at-bat.  You can still score the winning run for your team.  There is always hope until the lights go out…

Believe me, I did not do the book justice with this post!  It is full of wisdom mixed with heartfelt transparent stories and truth.  For your chance to win a copy for free, Leave a Comment or click the follow button and subscribe to this blog!  If you do not win, pick it up om Amazon!  Here is the link:

http://www.amazon.com/Home-Run-Learn-Gods-Leadership/dp/1455577227

Any Advice for the New Guy?

There he is.  The guy in that new office down the hall.  He has that look.  You know, the one that says “where am I, how did I get here, and how do I get where I am really supposed to be?”  Looking at signage, then his watch, leaning in one direction, then the next, finally picking a hall though you can tell he has no clue if he has chosen correctly.

As many of you are aware, I recently changed jobs.  I am that guy.  Although this position is in the same industry I have worked in my entire 28 year career, it is a different environment from any other organization of which I have been a part.  The organization is larger, the campus has been around for a century and the current layout has resulted more from necessity and availability than from planning.  Way finding is not the only issue for which I find myself on the steep slope of the learning curve.

I am two months in and I am currently up to 14 different information systems I must learn to fulfill my job duties.  My new employer’s culture of accountability for managers and directors, with visibility of results, is like I have never seen in my career.  I love that!  However, the new guy that is still learning those information systems to do his job will not always achieve expected results, nor able to document them if he is!

When I was about one month in, I pulled out my consulting hat and had a conversation with myself as the new guy.  Here are the main points of that conversation in case you are the new guy, or you run into one in the hall looking lost!

Remember the serenity prayer

Concentrate on the things you can control, and back burner the things you cannot.  Prioritize among the things you can control with the limited knowledge you have to the best of your ability, and with advice from people you are learning to trust in the organization.  That leads to the second point.

Relationships are the key

Make sure that the bulk of your time is going toward cultivating relationships with the people who hold the keys to success.  The most obvious is your one-up leader.  Make sure he understands the steep curve you are climbing through and that you will not get everything on the list done at first so he can help you prioritize.  Having said that, get to know the other people who will make or break you; staff that work for you, support staff in IT and Finance, peers in other departments that can show you the ropes.  Invest in those relationships.  Find ways to be supportive of them, show your appreciation for the help they have given, and never take them for granted.

Right decisions depend upon accurate information

Experience is a two-edged sword.  It can be very beneficial, but it can also lead to supposition that may or may not apply to a new environment.  Make sure you have the facts before you get to far down a pathway toward a strategy that may or may not apply in your new organization.  This is especially true if that new organization is vastly different from the ones you have experience working in.  Listen and learn first, then when you act, you will be much more likely to have the desired result.  It is OK to go slow.

So, how long has it been since you were the new guy or gal?  What lessons would you impart to the next newbie?  What do you wish someone would have told you?

Leadership Lessons from the Boy Scouts

We often make life so complicated, but in reality things are pretty straight forward.   We can almost always find simple strategies that will cause us to succeed; the basics of success, if you will.   I have found if we take those principles, and we are diligent about applying them consistently throughout our life, we will be successful.

Sometimes the lessons I write about in this blog are things I have invented, but more often than not they are things I have read, heard in a sermon or Podcast, or from some friend. Occasionally bits of wisdom picked up earlier in life and are brought back to my consciousness through a memory or a story. Today’s post is one of those latter instances.

I was a boy scout, from the time I was 11 until I was 13.  I revisited the scouting tenants this week and was surprised at how much the Boy Scout philosophy applies to success as a leader.  For those of you who were scouts, take a nostalgic trip back to your tween or teen years with me.  For those who were not, peek in with us as we revisit some lessons in leadership our scoutmasters taught us.

It should come as no surprise that I have organized them into 3R’s!

Remember the Motto and Slogan:

Motto-  Be Prepared!

A good scout and a good leader are rarely taken by surprise.  They have what it takes to survive.  Whether you are talking about preparing for a wilderness trek by bringing a good compass, knife, honing fire building skills, or developing an iron clad business plan that provides for every foreseeable eventuality that the market may throw at you, proper preparation is the key to success.

Slogan- Do a Good Turn Daily!

Do you want to take your team to new heights?  Practice this one diligently with them.  Find some need you can meet daily that is totally unnecssary and unexpected for you to do.  Are you an Exec?  Try making the first pot of coffee, change out the water bottle, or offer to pick up the take out food for the office.  Find something like that every day, not because you want to prove something, just because you want to serve well!  Your team will remember these things the next time you have to push them to meet a deadline, or work short-staffed to hit budget targets.

Resemble the Oath:  

On my honor, I will do my best
To do my duty to God and my country and to obey the Scout Law;
To help other people at all times;
To keep myself physically strong, mentally awake and morally straight.

This oath is comprised of three duties; Duty to God and Country, Duty to Others, and Duty to Self.  I do not think the order of those duties was random either!

The first duty also refers to the Scout Law.  Here is that law for further study:

“A Scout is: Trustworthy, Loyal, Helpful, Friendly, Courteous, Kind, Obedient, Thrifty, Brave, Clean, and Reverent.”

Would it not be be great if we could all say…

“I am a Leader who is: Trustworthy, Loyal, Helpful, Friendly, Courteous, Kind, Obedient, Thrifty, Brave, Clean, and Reverent.”

That is a testimony worthy of effort to deserve!

.Replenish the Wood Pile:

The final piece of wisdom I gleaned as a scout was something I heard on every camping trip.  One of the jobs on any camping trip was to gather and/or chop fire wood.  The wood was always to be stacked neatly in dry, protected area of camp away from the fire.  Not once did our troop leader ever let us leave a campsite if the wood pile was not higher than when we arrived.

As leaders we need to engrain these same principles in our teams.  The principles that we always contribute more than we take, and that we provide for those who will come after us.  If we do that, others will support our team’s efforts because they see that we are not just working for our goals, but for the greater good.

Do you ever feel like the last boy scout?  Well, you are not!  We are out here with you, so Prepare, Serve, fulfill your Duty, and we will leave this world better than we found it!

 

A Tale of Three Envelopes: 1st post revisited 10,000 page views later!

Hello Anyone and Everyone

Welcome to my blog.

My intention is to blog weekly with simple strategies for success in areas of life where I have been successful starting with the vocation I have engaged in for 27 years; Healthcare Management.

I have also published a book,https://www.createspace.com/4290008, and E-book, http://www.amazon.com/dp/B00CV9IL22,  on this topic: The 3 R’s of Success in Healthcare.  Today’s blog will be a short anecdote from that book called “3 envelopes” and was the first post on my blog 5 months and 10,000 page views ago!

A young healthcare administrator landed his first CEO position.  He was both excited and apprehensive as he entered “Mahogany Row” his first Monday morning.  He introduced himself to his new administrative assistant in the common area of the C-suite and started walking toward his office, when his new assistant told him he already had a visitor waiting for him.  The young leader was a little taken aback.  “Who is it?” he asked.  “the former CEO..” his new assistant answered.  The new leader cocked his head, then gave a quick nod and entered into the office.

To his surprise, he found the former CEO, whom he recognized from his research before he had interviewed for his new position, sitting at HIS new desk.  The predecessor rose, held out his hand, with a hearty “Welcome!”  The gentleman was sharply, but comfortably dressed, twenty years the new leader’s senior, well tanned with crows feet and graying temples that looked like they had come more from smiling and a stylist, than from stress and worry.  The new CEO stepped forward and took the man’s hand with a well rehearsed grip, and said, “Thank You.  I appreciate that.”  There was a moment of awkward silence as the older gentleman pointedly looked the younger man up and down as if to size him up.  Then he broke the silence, and said, “Yes, you will need these.”  As he said this he released the hand shake and reached down and picked up three envelopes from the top of the desk and handed them across the desk toward the younger man.

“I am hanging up this profession,” began the predecessor.   “I have been a hospital CEO for the last 21 years.  I have done very well for myself.  I have a beautiful house on the beach and a very healthy 401K, and I am ready to enjoy life.  Before I do so I thought I would pass on the wisdom I have acquired to you if you are interested.  So, are you interested?”

The younger man, looked down at the hand with the three envelopes and said, “Sure…why not?”  The older man pushed the envelopes toward him and he took them.  They were sealed and had writing on the front: “1”, “2”, and  “3”.  The young man looked from the envelopes to the older gentleman, but before he could speak, the veteran said, “It is very simple.  Before your first annual review, open the first envelope and use the advice, before your second do the same with the second, and finally the third… well… you get it, right?” as the man strode from behind the desk and out the door of the office, the young CEO turned to watch him go, the former CEO waved and called back over his shoulder, “Good Luck!” and he was gone…

One year later the young leader was feeling out of sorts.  His review with the Board was coming up, and he had not achieved any of his goals. He was frustrated with the Medical Staff for not supporting his plans and he had no idea how to turn things around.  He was beginning to question his career choice.  In his despair he reached into his desk drawer to get some stationery for his resignation letter.  There, by the stationery envelopes were the three numbered envelopes left by his predecessor.  He reached in and pulled them out.  He found the one with the number “1”, and opened it.  There were only two words written on the page… “BLAME ME”.

The young CEO instantly felt rejuvenated.  This made perfect sense… After all, the previous CEO had been hated by the majority of the Medical Staff and almost half of the Board!  How could he expect to succeed with the complete lack of trust between the Medical Staff and Administration.  If it had not been for the horrible relationship left behind by the previous leader, he would surely have been able to secure the buy-in necessary for the Medical Staff to support him.  It really WAS the previous CEO’s fault.  He began to prepare his Board report and linked every failing back to the previous administration.  It worked brilliantly!  He sailed through his review and moved on to the second year

Year two passed quickly, and sadly so did most opportunities for success.  The CEO sat at his desk in despair.  The excuses had grown old and the former CEO had only been there a year longer than he had now!  He wished he could show at least as much progress as that guy had in his first two years.  That guy really was not so bad.  After all, he had pulled his bacon out if the fire with that envelope…  Hey, the envelopes!  He threw open the center desk drawer and rummaged until he found the two plain envelopes.  He hurriedly grabbed the one with the number 2 on it and ripped it open.  Again, a short message, ‘blame I.T.”.  The young CEO’s eyes brightened immediately. “This guy is brilliant!  I can blame our poor collections and revenue on our antiquated coding and billing systems, bad decisions on bad decision support tools”, he reasoned. “The Board will buy it,” and of course, they did…

Year three had been worse than the first two for the young CEO.  In truth, he was about done with this place.  He had a couple of new services that he had started but they consumed a huge proportion of capital that had left infrastructure in even worse shape.  Still, they looked good on a resume and he had a couple head hunters call with some interesting opportunities in larger facilities, and larger paychecks, but he also had started to put roots down and would not mind staying if he could really turn things around at this hospital.  “After all,” he thought, I still have my secret weapon.  He went to his office, opened the drawer, and pulled out the last envelope with the number 3 on the front.  He took a deep breath, opened the envelope, unfolded the paper inside and read the short command, “Prepare 3 envelopes”

The average tenure of a hospital CEO is now less than three years.  Unfortunately, I have met a few leaders that have fit this mold.  Three years and out, five or six times, and they exit the business with healthy nest eggs, then move on to consulting, or even worse, they become a Joint Commission Surveyor!

Special thanks to my friend James Tyler who told me the core of this story when I got my first (and to this date, only) CEO role.  If I could remember any more of your stories, I would steal…, I mean… relay them too!

I-85 University (Old Post, New Title)

I live in Atlanta Georgia.  I chased my wife down here from Ohio in 1985 and she caught me!  There are so many things I love about Atlanta.  The weather is usually sunny and warm, but we still have seasons.  I can get to the mountains in 2 hours and the beach in four.  We have four star restaurants and five star hotels for weekend get-a-ways.  We have travelling Broadway shows, and the Symphony.  Of course, we cannot forget the Atlanta sports teams…uh, well, I already have my favorite sports teams that are not going to change anyway, so that sad situation does not matter to me! GO BUCKS, GO SKINS!

All of these things are big pluses, but what I really love about Atlanta is the traffic.  Our traffic is infamous.  It might not be quite as notorious as Los Angeles or New York City but it is close, and deservedly so.  It is great!  I commute 42 miles to work every day, one way!  About 35 miles of that commute is on I-85.  The average commute time for me each day is about 2:15.  Isn’t that enviable?  Can’t you see why I am so elated to live and work where I do?

No?

Well, let me explain further.  I graduated with my MBA in 1993.  My career has been extremely rewarding, and I have been learning a lot on the job from the School of Hard Knocks since 1993.  I also stay well read in my various healthcare arenas for which I have provided administrative support, but quite honestly I was beginning to get in a rut.  Then in 2007 I started this wonderful commute.

OK, honestly, I have not always found it wonderful.  In fact, it had really started wearing me down.  So three years ago, I bought a red, Pontiac G6, hard top convertible.  It is a sweet ride!  Especially on days like today: sunny and 70, top down, cruisin music blaring…  Driving it down I-85 helped some, but I found that it is not all that comfortable to ride with the top down in the Atlanta summer, 95 degree heat, nor in the winter 40’s and 50’s either.  So once again, the drive was becoming intolerable.

Then, I discovered Podcasts.

I was an early adopter of an IPOD.  I have had one for about 12 years, and enjoy having my rather unconventional choice of music at my disposal.  One has a hard time finding a radio station that plays head banger Christian Rock!  An IPOD allowed me to have over 4000 songs of my favorite music from Rez Band, Petra, Stryper, Audio Adrenaline, Skillet, Thousand Foot Krutch, Sweet Comfort Band, Servant, Keaggy…  Sorry, I digress!

Then, I discovered Podcasts, and I found myself doing something that I remember Zig Ziglar encouraging people to do years ago.  I turned my car into a university.  Every day now, I spend two and a half hours a day on I-85 University!  I have listened to great teaching on personal finance, business, entrepreneurship, christian living, leadership, career advancement… The list goes on!  It has helped me on so many levels that it has truly revolutionized my work, home, and even spiritual life.  It has help me to see that I need to be a more well rounded individual.  I have been reinvigorated to see the glass half-full, tap into my creative side, and do my very best to impact the world around me for good.

I am a very driven guy.  I am proud of what my teams have conquered in the workplace, and I am so proud of my boys.  But in all my busyness with career, family, and community service, I was really running on fumes.  I was not taking time to fill my tank with new insights, knowledge, or motivation.  I was focused on short-term and long-term goals, and had been checking them off, but was not fulfilled.  Sounds like every other guy approaching 50, right?  Hence the red convertible!

The commute to my current employer coupled with my IPOD has enabled me to see beyond my original goals, and start to develop a game plan to take me farther and higher than I had ever dared to dream before.  If I can only figure out how to incorporate an exercise regime into the cockpit of the G6, I will rule the world…

Alas, my IPOD is not magic after all!

The moral of my IPOD Love Story is: never stop learning and expanding your horizons.  Take some time each week for reflection and learning.  If you have a commute, consider podcasts and audio books.  If not, read books, or blogs.  Get motivational videos on your IPAD or laptop and watch them at lunch, whatever it takes.  Do not be a one trick pony.  Today’s job market requires people who cannot only adapt to change, but to be in a position to lead through change, or even make the change.  If you are reading this blog, you are highly likely to be the type of person who can step up and make your work place, home place, and dare I say, even the world, a better place!

If nothing else, maybe you could write a blog to encourage people just like you!  (:

My First E-Book is on Amazon!

Check it out:

Three R’s of Success in Healthcare

http://www.amazon.com/dp/B00CV9IL22

This book is about how to succeed as healthcare leaders in this complex, difficult environment.  How can we deal with Obamacare, ACO’s, and CMS penalties for things beyond our control?  By Getting Back to the Basics, of Course!

I look forward to your feedback!

Leaders of WIFM’s must be With ‘Em

I was a child of the 60’s raised in the 70’s.  They called my generation the “ME” Generation.  Why?… because we thought it was all about us!

Adulthood taught us the folly of that concept.  My generation has suffered more failed marriages, bankruptcies, and job losses than any generation preceding.  Most of our retirement horizons have been pushed out indefinitely because of the worst 15 year investing stretch since the Great Depression.

The sarcasm we learned from watching Saturday Night Live has matured into the cynicism that has led us to the brink of giving up on our electoral process, marriages, and the hope that our children will have a better life than us.  Those kids, however, have not given up their hope.

I am privileged to work with some young people in my community, and in the workforce.  Some call into question the work ethic of this generation but I do not share that point of view.  I believe that this generation, through their love of technology and willingness to embrace it, can and will become the most productive in history.  In order to see that happen, I believe business leaders have to answer their one overriding question.

If my generation was the “ME” generation, this generation is the “What’s in it for ME?” (WIFM) generation.  That is the question to answer if leaders hope to lead WIFM’s and tap into their creativity and energy.  “What’s the difference between the ME’s and the WIFM’s,” you ask?

The ME generation believed the world owed us.  The WIFM generation doesn’t believe they need anyone to do anything for them.  The ME generation believed we would be rewarded for loyalty to a company with job security and a fat pension.  The WIFM generation has no illusions that corporations will be loyal, so many of them plan a career with multiple moves every decade to advance.  Many others plan to do their own thing, on their own schedule, in their own company answering to no one.

So how can one lead the WIFM’s?  Here are 3 R’s I would suggest:

  1. Really Relate to them:  If you want any long-term loyalty from this group, you need to connect with them on their level, with their methodologies.  Social Media, Texting and Twitter are a must for this generation.  If you want to relate, you must engage them on these platforms and be ready for the next ones that spring up as well.  Blogging leadership concepts and inviting your team to engage in the discussions there will help them to see who you are, understand the organizational vision, and give feedback in a forum built for giving all persons an equal voice.  In short, to manage a WIFM, you must show him you’re with ’em. 
  2. Relax the Rules:  If you want to differentiate your organization with this potential work-force, institute models of work that give them the benefits of being their own bosses.  Do away with hourly payment models and pay them for the work you want accomplished by the piece or the project.  Give them a percentage of revenue or profits.  Allow them to work on-line, from their home, or the beach!  Allow them to be 1099 employees rather than W-2’s so they can do other projects for other companies as well (as long as they are not competitors, of course!).  Think outside the boundaries of the 20th century conventions to the limitless new millennium.
  3. Require Responsibility:  Obviously the freedom above will only work if leaders clearly define expectations, communicate frequently and well, and assure benchmarks are being met on the way to the hard deadlines.  This does not mean you must have WIFM’s come to the office on a fixed schedule.  A Facetime check-in, Skype session, and/or tele-conferences will work just fine!

Do you find this radical?  If so, you will likely miss the opportunity of getting the best of the best out of this generation.  Not everything can be done remotely, but technology is enabling that option for more and more tasks.  The US has really only used the technologies to send work to cheaper labor markets.  Instead, we need to leverage it to increase productivity, creativity, and job satisfaction here at home.